Knowledgebase

When accessing an email account through a desktop email application such as Outlook Express®, the email application will require specific information about that email account. You can use the auto-configure options given in cPanel to attempt to automatically configure your email application. If the available options are not compatible with your application, you will need to use the Manual Settings information to configure the application.

To download automatically configuration file or Manual settings, follow this steps.

1. Login to your cPanel using http://yourdomain.com/cpanel
2. Click on Add/Remove Email Accounts
3. Now, go to Current Accounts section and select Configure Email Client from the Functions drop down. And click on Go.
4. This will open new window from where you can download automatically configuration file to use with your email client. Or you can find Manual Settings for accessing your email account.

Here is the Manual Settings for configuring Email Clients manually.

Manual Settings

Mail Server Username: complete email address (e.g. info@yourdomain.com, if not work, use info+yourdomain.com)

Incoming Mail Server: mail.yourdomain.com

Outgoing Mail Server: mail.yourdomain.com(server requires authentication) port 26

If you want to use SSL

Incoming Mail Server: (SSL) *.websitewelcome.com

Outgoing Mail Server: (SSL) *.websitewelcome.com(server requires authentication) port 465

Supported Mail Protocols

Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)

Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

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